Did you know that 35% of people agree to stay on digital channels as long as they are faster than others? It is for this reason that most companies invest in digital interaction with their customers in order to meet the changing needs of customers and improve their capabilities.
Author name: Silvia Obregón
Passionate about transforming organizations into efficient, flexible, and customer-centered digital models. Motivated by the constant search for creative, interactive, and comprehensive solutions focused on people, strategy, and organizational processes. Over the course of my ten years of experience, I have strived to create memorable experiences for customers so they will become fans of the brands.