A team of professionals in multiple areas of knowledge
We understand that technology is not just for engineers. As a result, we have a large component of social communicators, data management experts, and information experts, all complementing each other to be integral and unique.
Our philosophy
Smart Data & Automation founders have over 20 years of experience solving problems for Telcos, Retail, Health and Financial sectors using the services of a cell phone, chat, or the power of the Internet.
Our processes
2013
Contáctalos
We created the mass communication platform CONTACTÁLOS, where in a single, site we manage mass campaigns by SMS, Voice and MAILS.
2015
First chatbot in Colombia.
We created the first chatbot with national reach in Colombia through Facebook Messenger for citizens to consult the polling stations for Elections.
2016
First BOTAI version
We built the first version of our BOT.AI platform that allows managing Chatbot attention flows and/or training it with AI.
Smart Data & Automation never stops creating! From this year until today, our team constantly integrates new and strategic functionalities into our platform to improve the experience even more
2017
First financial chatbot
We created the first financial chatbot for the largest bank in Mexico using WhatsApp’s official APIs.
2022
Export Recognition
We received recognition for being the company with the region’s broadest diversification of export destinations by the Chamber of Commerce of Bucaramanga.
Today we work for Colombia and seven other countries.
Smart Team
Our support team is more than just a team of engineers. Our solutions are successful not only because of the technical aspects, but also because we understand how humans communicate.
In Figures
We send more than 500 million transactions per month