Omnichannel
and Multichannel communication
solutions experts

We develop smart and secure solutions: a multi-agent platform

Increase your company's productivity with our digital solutions

Unify all different digital channels and connect with customers. Don´t leave your customer without answers and give your team a powerfull tool for achive the customer service goals

Multi-agent / Live chats

Benefits of our solutions

Capture more leads

Need assistance?

Talk to one of our experts en lets build together the best suitable solution.

Track sales

Need assistance?

Talk to one of our experts en lets build together the best suitable solution.

No agents quantity limits using a single contact channel

Need assistance?

Talk to one of our experts en lets build together the best suitable solution.

Real time monitoring, use the supervision monitor to control KPIs such as ATA (average time to answer), AHT (average handle time)

Need assistance?

Talk to one of our experts en lets build together the best suitable solution.

Use conversation tags to report cases.

Need assistance?

Talk to one of our experts en lets build together the best suitable solution.

Manage your whole operation on a single user interface.

Need assistance?

Talk to one of our experts en lets build together the best suitable solution.

This is how our customers think

We did it! in Majorel we decrease the wait time in the attentions because the reports and control that we had with the solution and the great team of Smart Data & Automation